The Government has now spent at least $33 million on fixing the troubled Novopay system, and is expecting to spend another $10 million by June.
Many schools are still experiencing major problems with the payroll system, 18 months after it was introduced, with staff being underpaid, overpaid, or not paid at all.
The Minister Responsible for Novopay, Steven Joyce, has today confirmed that to the end of December $33 million had been spent on trying to fix it, up from $28 million at the end of August.
Novopay owner Talent2 and the Ministry are discussing liability for additional costs, Mr Joyce says.
In a recent survey of 30 random schools by the New Zealand Education Institute, 25 were still having huge issues with system.
A common complaint from principals and administration staff the NZEI spoke to was that it was practically impossible to get through to the Novopay contact centre and receive help.
Making it easier for schools to address payroll and HR issues with the service centre is the next priority for Novopay, says Mr Joyce.
"The way the Service Centre operates has caused a lot of frustration for school administrators and staff.
"As the start of year process starts to wind down, this project is one of a number of priorities as we seek to further improve the Novopay system."
Other changes planned for the next six months include making the payroll system simpler and improving the readability of payslips and admin reports, Mr Joyce says.
Source: ONE News
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